Get in Touch With Us

Got a question about a review, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach the Non Gamstop Casinos team and what happens once your message lands with us.

The Best Way to Reach Us

Email is the quickest route to a real answer. Send your message to [email protected] and a member of the team will read it personally. We aim to reply within two working days, though this can stretch slightly during busier periods.

A short summary of what your message is about — a review query, a correction, a general question — helps us route it to the right person straight away and cuts down the back-and-forth.

What We Can Help With

• Questions about our reviews — If you want more detail on how a brand such as Betmica, Kikibet or Betninja compares on welcome offers, free spins terms or payment options, ask and we will point you to the relevant detail or update the page if needed.
• Corrections — Bonus terms, wagering requirements and free spins allowances at non GamStop casinos change often. If you spot anything that looks out of date on our Best Non GamStop Casinos 2026 page or elsewhere on the site, let us know and we will look into it.
• Content suggestions — If there's a topic around casinos not on GamStop, payment methods, or how bonuses actually work that you'd like us to cover in more depth, we're glad to hear it.
• General feedback — Positive or critical, feedback from readers is one of the main ways we keep the site useful.
• Concerns about your own play — If you're getting in touch because you're worried about your gambling, or you're considering self-exclusion options, please say so in your message. We can't provide personal advice, but we will point you towards appropriate support resources.

What We Can't Help With

We're an independent comparison site, not a casino operator. That means we can't access your account, process a withdrawal, resolve a dispute over a bonus you've claimed, or make decisions on a brand's behalf. For anything account-specific — a delayed payout, a bonus that hasn't credited, verification questions — the casino's own support team is the right first port of call, since they hold your account details and can act on them directly.

Similarly, if your enquiry relates to a technical issue with the site itself rather than our content, please look for the support or contact details provided by whoever operates the platform you accessed this page through.

What Happens After You Send a Message

Every email is read by a person, not a bot. Once we've reviewed what you've sent, we'll either answer directly, make a correction where one's needed, or point you to further reading such as our guide to the top non GamStop casinos. We don't send automated replies in place of a genuine response, so a short delay usually means someone's actually looking into it rather than ignoring you.

Before You Write In

A few quick checks can save you a round trip:

• If your question is about a specific offer, check whether the material terms are already listed beside it — minimum deposit, wagering requirements and time limits are usually shown alongside the headline bonus.
• If you're asking about eligibility, remember that gambling with any operator, GamStop-registered or not, is restricted to those aged 18 and over.
• If you're asking us to compare specific brands not listed on our site, we can only speak to the operators we've actually reviewed.

We appreciate you taking the time to get in touch. Whether it's a correction, a question, or simply your view on something we've published, every message helps us keep the site accurate and genuinely useful for people researching casinos not on GamStop.